Skills Training

Skills Training

In addition to the Leadership Development that is offered as a foundation, Connect The Dots has established itself as a respected, committed and results orientated training company that offers exciting training in the following categories:

  • People skills
  • Functional skills
  • Customer Centricity and
  • Technical skills

We offer a wide range of skills programmes that is aligned and customised to the clients business. Over the years we have built a Community of Expert Practitioners who work alongside us in delivering skills programmes in various industries. Together with their rich experience, we tailor and customise each skills training to the business.

People Skills

  • Leading Effective Teams – The Art of Leadership
  • Performance Coaching for Results
  • Communication
  • Engaging Change
  • Time Management

Functional Skills

  • Growing People to Perform
  • Analytical Thinking and Creative Problem Solving
  • Introduction to Management Development Programme (IMDP)
  • Project Management
  • Intergrated Supervisory Development Programme (ISDP)
  • Supply Chain Management
  • Operational Cost Control
  • Process Efficiency and Value Chain

Customer Centricity

  • Connecting with My Customer
  • Selling Made Easy
  • The Power of Influence
  • Operational Efficiency
  • MENCO (Mentoring & Coaching)
  • The Negotiator

Technical Skills

  • Call Centre Training
  • Total Quality Management (TQM)
  • Practical Change Management Tools (John Kotter)
  • Business Process Reengineering (client specific)
  • Product Training (client specific)

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