This unit standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.
The qualifying learner is capable of:
- Selecting a first line manager for a specific position.
- Planning the coaching process of a first line manager.
- Coaching selected first line manager.
- Monitoring and measuring the results of coaching sessions.