Prioritise Time and Work for Self and Team

Unit Standard: 242811

NDF Level: 4


Programme Overview

Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals.

Who should do this course?

Individuals who:

  • Work in a busy, fast-moving environment
  • Have trouble meeting schedules and deadlines
  • Regularly work extra hours just to keep up
  • Find it difficult to manage the demands and expectations of others


Module 1: Planning


By the end of this module, you will be able to:

  • Understand the importance of planning and the planning process.
  • Setting goals and SMART objectives.
  • Understand and explain tools related to planning including purpose of a task list, sequenced to meet organisational requirements and recording information and documentation required on the task list.

Module 2: Working Smarter


By the end of this module, you will be able to

  • Understand and explain the criteria for prioritising tasks according to organisational, personal goals and values.
  • Understand the importance of communicating tasks and activities effectively within your organisation.
  • Develop a common communication strategy for improved customer service.
  • Record information systematically in the diary according to generally accepted practice.
  • Identify the resources and the acquisition thereof according to the task list.
  • Demonstrate how diaries and electronic calendars are used and maintained.
  • Record information systematically in the diary.
  • Take actions according to diary entries.

Module 3: Implementing and Monitoring Workplace Priorities


By the end of this module, you will be able to:

  • Assign tasks to the team members according to the task list.
  • Inform stakeholders of the tasks that affect them.
  • Follow the task list and amend it where necessary.
  • Add new tasks to the task list where necessary and re-prioritise outstanding work.
  • Monitor the work of team members to ensure tasks are achieved according to organisational requirements.
  • Report completed tasks to the appropriate authority and check them off the task list.


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