This is a Unit Standard intended for managers in all economic sectors. These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.
At the end of this training session you will be capable of:
- Identifying the nature of diversity in the working environment.
- Identifying the positive consequences of diversity in the working environment.
- Dealing with diverse individuals and groups.
- Dealing with disagreements and conflict arising from diversity amongst individuals and groups.