Emotional intelligence, also referred to as EI or EQ (emotional quotient), is one of the most important ideas to hit the business world in recent years. It is based on the notion that the ability of individuals to understand their own emotions, and those of the people they work with, is the key to better business performance. Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Who should attend this course:
This course is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.
At the end of this training session you will be capable of:
- Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations.
- Analyzing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.
- Analyzing the impact of emotional intelligence on life and work interactions ping.
- Evaluating own level of emotional intelligence in order to determine development areas.