Total Quality Management (TQM)

This is an example of how we will customise to clients specificities and design to client's needs.
1 Day
Intended For:
Any person who need to:
  • Manage quality within a system
  • Understand value chain optimisation
  • Understand quality improvement within a system
The content will be designed for each organisation. It will cover among others:
  • Why is quality management important?
  • Quality Control within an organisation
  • Building a culture of quality within an organisation
  • Quality Improvement within an organisation
  • Using TQM for a competitive advantage in business
  • Porters value chain
  • Exploring tools and methodologies to reduce waste e.g. Kaizen, Lean Six Sigma (Transactional waste reduction)