Analytical Thinking and Creative Problem Solving

This is an example of how we will customise to clients specificities and design to client's needs.
2 Days
Intended For:
The course has a wide appeal. Delegates may be drawn from many different levels and experience, and from any area of the business.

The skills developed are of especial value for delegates whose core responsibilities include the understanding and solution of business problems, especially those requiring creative and different solutions. 

The skills and techniques developed are core life skills, and are equally applicable in the solution of ‘hard’ problems requiring logical reasoning and deductive techniques, such as planning, business administration, reporting, business analysis, or software testing, as well as ‘soft’ problems involving people issues, generally associated with management or leadership. 

Most people work almost exclusively in jobs that require them to solve business problems, take decisions, be able to ‘see the big picture’ and think about consequences. Once they leave the formal education system, most people do not focus on any further learning or development of their thinking skills. As their careers progress, they become more expert in a few things, but less capable of dealing with or understanding things outside their domain of expertise. They become competent at solving problems that are routine, but are less able to apply these problem solving skills in wider contexts.

Research shows people only use a fraction of their cognitive abilities. Yet the on-going exercise of the brain function (like a focus on physical health and doing physical exercise) can reduce mental debilitation throughout life.

This challenging, but entertaining, course revisits many of the thinking skills that lie dormant in the average person. The course explores various kinds of individual and group problem solving approaches, and shows how the wrong approach merely perpetuates problems rather than solving them. The course also describes various thinking styles; delegates come away with a greater appreciation of the way they think. The course has many interesting and fun problem-solving exercises, but the real value is that delegates go away with a fresh outlook on organizational problem solving, and are motivated to expand their cognitive horizons.

Topics Covered:
The Problem Solving Process:  The Problem solving Process involves realising the benefits of problems, common barriers to effective problem solving - solving problems in a structured way, defining problems / opportunities, identifying and structuring objectives, applying problem solving tools and techniques, logical and analytical tools and techniques for problem analysis.  It also includes information gathering, seeing patterns, analytical thinking deductive reasoning, root cause analysis, and decomposition.

Analytical and creative thinking Skills: Different thinking types are explored viz: analytical, critical, and creative types.  Knowing how we think and how we apply reasoned thinking and problem solving to situations, allows learners to open their minds and embrace new thinking types and adapt to them appropriately.  Systems thinking, convergent and divergent thinking as well as root cause analysis are covered at great length within the programme.

This programme also covers idea generation in a solution space, and creativity tools and techniques, lateral thinking, decision-making and evaluation techniques.